Automate and Benefit!!
BLUEPA enables companies to streamline even the most
complex enterprise business processes by applying these
proven communications technologies to capture, prioritize,
route, escalate, track, and manage processes through the
entire process lifecycle. This approach to process automation
offers significant benefits.
Automate and Reduce!!
Reduce costs, complexity, and time to deploy automated
processes with BLUEPA's simplified process design environment
that leverages configuration instead of customization.
No need to "rip and replace" existing systems - BLUEPA fits easily
into your existing environment. Processes make use of information
from multiple systems, databases, and web sites.
Automate and Improve!!
Improve operational performance with complete visibility
and control for every step of a business process. Real-time
monitoring and automated escalations keep processes moving
and on schedule at all times. Detailed reporting offers insight
into employee and process performance.
Automate and Enable!!
Increase processing speed and quality by ensuring the appropriate
task reaches the best qualified available employee. Create intelligent
end user views that present task-relevant information from multiple systems and
dynamically "guide" employees through their work.
Automate and Collaborate!!
Improve collaboration and enhance the customer experience by seamlessly
connecting internal employees with each other or the customer.
Schedule follow-ups, interact with the customer through their preferred channel,
and track everything since communication events are just another part of the process.